Tips & Tricks
Speedy Tenant Lookups
While MDS Explorer does give you the ability to browse through buildings and apartments by using the mouse and clicking through your building tree, chances are you already know the exact building and apartment number that you are looking for. In a case like this, we encourage our users to learn to use these shortcuts to get to where they are going very quickly.


Tip 1: Use the CTRL + F shortcut key to search by Name, Address, Social Security Number, Exemption# or Welfare#.

To use this function, hold down the CTRL key and press F. The Find Tenant Screen will pop up. Once the computer automatically highlights the person you are searching for, press ENTER and you will be taken to their Tenant File. Notice that using this feature does not require the mouse at all and is therefore extremely fast.

Tip 2: Use the CTRL + T shortcut key to jump to a blank Tenant File (or the last Tenant File you were viewing).
This feature can be used from anywhere in the system to jump back to the last Tenant File that you looked at. When first logging on, the system brings you to a blank screen. Whether the screen is blank, or the wrong tenant is being displayed, simply type in the building number and Unit that you are looking for. You will jump to the proper record without the need to use the mouse or scroll through drop down menus.

Find a Tenant’s Deposit that was Applied Incorrectly
This tip can really save you time the next time a tenant calls up to find out why their cancelled check wasn’t applied to their account. In a case like this, somebody at the management office must have applied a check to the incorrect tenant’s account while performing cash receipts (you know this because the tenant actually has a copy of the cancelled check, but it isn’t being reflected in their account). The problem is, the check could have been applied to any tenant in any one of your multiple buildings.

Tip: From the Menu Bar at the top of the screen, click Other Tasks > Find Tenant’s Deposit.

You are now brought to the screen below. Type in as much information as you know about the check that you are looking for, and click the Go button. The more information you know the better. However, you can find a deposit amount by knowing only the total amount of the check and a range of dates to search within. The system displays all checks entered into the system matching the specified criteria. Therefore, one of the displayed checks must have been entered to the wrong tenant’s account in error.

Integrate Bank Reconciliations with Online Banking
Did you know that MDS Explorer’s Bank Rec program can be set up to automatically check off items that have cleared on your electronic bank statements? For anyone that spends a significant amount of time keying off Bank Recs, this can be a great time saver. In the case of a discrepancy between your book balance and the bank balance, the system automatically gives you an exception report so that the user can quickly track down the reason for the difference. Bank Rec’s can now be completed accurately in a fraction of the time it takes to key off individual items.

Please contact your MDS Customer Service Representative to get started with using this feature.

Creating Building Templates
Do you find yourself selecting the same template of buildings over and over again from the Multiple Buildings selection screen (see below)? If so, learning to Create Building Templates is a feature that will not only save you time, but ensure accuracy when selecting a group of buildings. For example, this feature can be used to create templates for geographic areas or work assignments/responsibilities.

TIP: To create a template, select the buildings that you would like to include. Next, instead of clicking the Done button, click File > Save Template As. Enter the template name and description in the appropriate boxes and click done.

From now on, instead of selecting these buildings one by one, you can click File > Open Template from the Multiple Buildings Selection screen. After choosing the template you would like to work with, the buildings are automatically selected.